Responsible Gaming
Entertainment, Not Income
Online pokies should be enjoyed purely as entertainment, not as a way to earn money or solve financial problems. The odds are always in favour of the house, and gambling outcomes are determined by chance. Set a budget you can afford to lose and stick to it.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state) to play online pokies in Australia. It is illegal for minors to gamble. We take age verification seriously and reserve the right to request proof of identity.
Warning Signs of Problem Gambling
Do you recognise any of these signs in your gambling behaviour?
- Chasing losses by gambling more to try to recover money you've lost
- Gambling with money needed for essentials like rent, bills, or groceries
- Hiding your gambling from family, friends, or loved ones
- Feeling anxious, irritable, or restless when not gambling
- Spending more time and money on gambling than intended
- Lying about the amount of time or money spent gambling
- Neglecting work, school, family, or hobbies due to gambling
- Borrowing money or going into debt to fund gambling
- Unsuccessful attempts to cut back or stop gambling
- Using gambling to escape problems, stress, or negative emotions
If you recognise these signs, it's important to seek help immediately.
Self-Help Tools & Safer Gambling Features
Most responsible online gaming platforms offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
- Loss Limits: Set a limit on losses you're willing to accept
- Time Limits: Set time reminders to take breaks from gambling
- Reality Checks: Receive pop-up notifications during play sessions to remind you of time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites
- Account Closure: Close your account if you need a break
Use these tools proactively to maintain control over your gambling.
Support & Counselling Services
If you or someone you know is struggling with problem gambling, help is available:
Australia
- Gambling Help Online — Free, confidential online counselling and resources
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free)
International Support Services
- GamCare (UK) — Free support for problem gambling
www.gamcare.org.uk - GamStop (UK) — National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (USA)
www.ncpgambling.org
Get Help Today
If you're worried about your gambling or someone else's, reach out for support now. There is no shame in asking for help. Counsellors are trained, confidential, and ready to assist you.
Contact Gambling Help Online: www.gamblinghelponline.org.au or 1800 858 858